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Terms and Conditions of Use

Welcome to ServoVendi,

ServoVendi SL offers you website features and other services when you visit or shop at servovendi.com (the "Website"). ServoVendi SL offers these services and sells the products published under the conditions established and described on the following pages.

Please read them carefully before using this website or making a purchase from ServoVendi SL. By using the website, you agree to be bound by these conditions.

Conditions of Use

Pursuant of the Law 34/2002 of 11 July, about Services of the Information Society and Electronic Commerce (LSSI-CE), SERVOVENDI SL informs you that it owns the website www.servovendi.com. According to the requirements of Article 10 of the mentioned law, SERVOVENDI SL informs your of the following:

The owner of this website is SERVOVENDI SL, with CIF B92698901 and registered office at CALLE ALBANIA 3 29670 SAN PEDRO ALCANTARA, Malaga, Spain inscribed in the Companies Register, volume 3977, folio 148, sheet MA-82100 and 1st registration. The email address to contact the company is: info@servovendi.com.

User and liability regime

Navigation, access and use of SERVOVENDI SL's website assigns the condition of user, through the browsing of the SERVOVENDI SL website, all the conditions of use set forth herein, are accepted by the user without prejudice of the application of the relevant and legally required norms and regulations in each case.

The website offered by SERVOVENDI SL provides a wide range of information, services and data. The user assumes responsibility for the proper use of the website. This responsibility extends to:

- The accuracy and legality of the information provided by the user in the forms issued by SERVOVENDI SL for access to certain content or services offered by the web.

- The use of information, services and data offered by SERVOVENDI SL contrary to the provisions of the present conditions, the law, morals, good customs or public order or which otherwise may involve injury to the rights of third parties or the operation of the website.

Linking Policy and Disclaimers

SERVOVENDI SL is not responsible for the content of websites to which the user can access through links provided on its website and declares that in no case shall examine or exercise any control over the content of other websites. It also does not guarantee the technical availability, accuracy, reliability, validity or legality of sites outside its property which may be accessed through links.

SERVOVENDI SL states to have adopted all necessary measures to avoid any harm to users of its website, which may arise from browsing your website.

Consequently, SERVOVENDI SL is not responsible under any circumstances for any damage the user may suffer by surfing the Internet.

Modifications

SERVOVENDI SL reserves the right to make any changes it deems appropriate, without prior notice, to the content of its website. In all cases, as regards the contents of the website, the conditions of use thereof, or in its terms and conditions. Such modifications may be made through its website for any other way admissible by law and must be complied to during the time they are published on the web and until they are not validly modified by others later.

Contractual agreements via the Internet

Certain contents of the website of SERVOVENDI SL contain services with the possibility of entering a contractual agreement. Using them requires the reading and obligatory acceptance of the general terms and conditions established by SERVOVENDI SL to that purpose.

Intellectual property

SERVOVENDI SL by itself or as an assignee, is the owner of all the intellectual and industrial property rights of its website, as well as the elements contained in it (for example, images, sound, audio, video, software or texts); trademarks or logos, combinations of colours, structure and design, selection of used materials, computer programs necessary for its operation, access and use, etc.), are in ownership of SERVOVENDI SL. They will, therefore be protected as intellectual property by the Spanish legal system, being applicable both Spanish and European regulations in this field, as well as international treaties relating to the subject and signed by Spain.

All rights reserved. By virtue of the provisions of articles 8 and 32.1, second paragraph, of the Law on Intellectual Property, the reproduction, distribution and public communication, including the method of making them available, of all or part of the articles or contents of this website, with commercial objectives in any media and by any technical means, without the authorization of SERVOVENDI SL is expressly prohibited.

The user undertakes to respect the rights of Intellectual Property owned by SERVOVENDI SL. You may view the elements of the website and even print, copy and store them on the hard drive of your computer or any other hardware provided it is, exclusively for your personal and private use. The user must not remove, alter, evade or manipulate any protection device or security system that was installed in the pages of SERVOVENDI SL.

Terms and Conditions / Conditions of Sales

Information prior to the contractual process

The Terms and conditions governing the relationship of distance selling between SERVOVENDI SL and the user or customer, in accordance with the legal provisions, in particular the Law 7/1998, of 13 April, on General Conditions of Contract, Law 3/2014, of 27 March which amends the text of the General Law for the protection of consumers and users, the current legislation on protection of personal data, Law 7/1996 of 15 January about the norms of Retail and Trade as well as the Law 34/2002 of 11 July, about the Services of the Information Society and Electronic Commerce.

SERVOVENDI SL reserves the right to make any modifications it deems appropriate, without prior notice, to the Terms and Conditions. Said modifications may be made, through their websites, by any admissible form in law and shall be binding during the time they are published on the web and until they are validly modified by subsequent ones. However, SERVOVENDI SL reserves the right to apply, in certain cases, Specific Contracting Conditions in preference to these General Terms and Conditions when it deems appropriate, announcing them in a timely manner.

The purpose of the website is to offer and advertise products of different nature.

The contract period will be linked to product delivery without prejudice to the right of withdrawal.

Also, you may subscribe to a newsletter to receive offers about products or general information that may be of interest.

As user or client, you expressly declare to know, understand and accept the conditions of use and these general term and conditions of contract. In the same way, you declare to be of legal age and have the legal capacity necessary to access the websites of SERVOVENDI SL and enter into contractual agreements by means of the same.

To purchase our products, you can contact the relevant section of our online store.

In accordance with the provisions of current regulations on Personal Data Protection, SERVOVENDI SL informs the users that personal data collected during the registration process and subsequent purchases, will be entered in a file under its responsibility, with the purpose to process said actions and purchases by the user and manage subsequent actions or purchases derived from them. As long as you do not inform us otherwise, we understand that your data has not been modified, that you agree to notify us of any modification of the data and that we have your consent to use the data in order to maintain the relationship and build loyaltly between the parties.

To improve your experience of using the ServoVendi website, you have the option to register as a user of the website. The registration data will not be public. You are responsible for treating confidentially and responsibly the identity and password obtained during registration as a client, not allowing to assign them to another person or party. You may modify the registered information at any time, in your client area. In this same section you will have access to a record of your orders.

After the purchase process the customer will receive a confirmation of the same by email. It is essential that during the purchase process the user indicates a valid email. If within 24 hours from the end of the order process you do not receive a confirmation, please contact SERVOVENDI SL by email info@servovendi.com.

The customer will also receive an invoice or copy of the order confirmation by email.

Offerings and validity

In compliance with current regulations SERVOVENDI SL offers information on all items for sale, their characteristics and prices. However, SERVOVENDI SL reserves the right to withdraw, replace or change the products offered on its website, by simply changing the content of it. In this way, the products offered at any time on the web will be governed by the General Terms and Conditions in force in each case. Also, the company will have the rigth to stop offering, without prior notice and at any time, access to the aforementioned products.

Essential features of the products

The products offered in our online store, are described by a photograph and their essential characteristics, information obtained from the respective manufacturers. Product details, observable in the photograph are not binding. They are identified in the the features description.

Guarantees

All the products offered on the website enjoy the commercial guarantee of the respective supplier. SERVOVENDI SL has an after-sales service, through which and while the guarantee is in force, the customer may execute the guarantee by contacting SERVOVENDI SL's after-sales service, by email to info@servovendi.com or in the ways and places established by the supplier. In case of doubt you can contact the customer service department via email info@servovendi.com.

You will find the details of the Guarantee conditions on the Returns and Guarantee page: Returns

Prices

All products indicate the selling price in Euros and include Value Added Tax (VAT). If any other tax is applicable, it would be indicated.

Delivery and transportation costs

The shipping costs are borne by the buyer, unless otherwise agreed. You can find the details of the different services and destinations offered on the web page Delivery: Delivery

Payment and order execution

The customer may pay the order amount opting for any of the forms of payment offered during the purchase process. The choice of payment method must be specified during the same. You can see the options available on the webpage Payment: Payment

Right of withdrawal, returns and complaints

The buyer have a minimum of fourteen calendar days to withdraw from the purchase without penalty and without giving any reason, starting from the day the customer receives the product.

Exercising the right of withdrawal shall be made by notification via email to info@servovendi.com, by sending a letter to our postal address CALLE ALBANIA 3 29670 SAN PEDRO ALCANTARA, Malaga, or through our online returns center.

As established in article 103 of Law 3/2014, of March 27, which modifies the revised text of the General Law for the Protection of Consumers and Users, the supplies of services or goods made according to the specifications of the consumer or clearly personalized, or those that, by their nature, cannot be returned or may deteriorate or expire quickly, are exempt from the right of withdrawal.

Consequences of withdrawal

If you withdraw from this contract, we must refund all payments we have received from you, including delivery costs (with the exception of additional costs resulting from the fact that you have chosen a type of delivery other than the cheapest standard delivery offered by us), without delay and at the latest within fourteen days of the day on which we received notification of your withdrawal from this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged for this repayment. We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier. You must return or hand over the goods to us without delay and in any case no later than fourteen days from the day on which you notify us of the cancellation of this contract. The deadline is met if you send the goods before the expiry of the period of fourteen days. You shall bear the direct costs of returning the goods. You will only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary for checking the condition, properties and functioning of the goods. The right of withdrawal expires prematurely, unless the parties have agreed otherwise, in the case of distance contracts for the delivery of sealed goods that are not suitable for return for reasons of health protection or hygiene if their seal has been removed after delivery. The right of withdrawal expires prematurely, unless the parties have agreed otherwise, in the case of distance contracts for the delivery of goods if these have been inseparably mixed with other goods after delivery due to their nature. The right of withdrawal expires prematurely, unless the parties have agreed otherwise, in the case of distance contracts for the delivery of sound or video recordings or computer software in a sealed package if the seal has been removed after delivery. End of the withdrawal policy

Sample withdrawal form

If you wish to withdraw from the contract, please complete and return this form to:

ServoVendi S.L., c/ Albania 3 - Polígono Industrial, 29670 San Pedro de Alcántara (Málaga) (Spain), Email: info@servovendi.com -

I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)/ the provision of the following service (*)

.

__________________________________________________________________

Ordered on (*)/received on (*)

__________________________________________________________________

Name of consumer(s) (*)

__________________________________________________________________

Address of consumer(s) (*)

__________________________________________________________________

__________________________________________________________________

Date

__________________________________________________________________

Signature of consumer(s) (*) (only if notice is on paper)

__________________________________________________________________

(*) Please delete where inapplicable.  Thank you!

 

Returns

If a product is not to your satisfaction, ServoVendi offers an expanded thirty (30) days period from the moment of receipt for its return, provided it is in its original condition, in its original packaging with all manuals and all accessories are included, except for the exceptions that are legally covered. The return must be accompanied by proof of purchase.

Please note that the buyer is responsible for the shipping costs of the return shipment. After checking the status of the returned goods, ServoVendi will proceed to refund the original payment amount (sales price + costs for the initial shipment) in the same way the payment of the purchase was made. The return of products after they have been used, or in any way altered or modified is not permitted.

Returning a defective product

In the event that a product is not in good condition and the cause for any defect is not attributable to the customer, he or she will be entitled to return the product, informing SERVOVENDI SL of the reason for the return through any of the means provided in these terms and conditions, and at no cost to the client. SERVOVENDI SL undertakes to assume the cost of the return and offer its repair, replacement, discount or refund of the amount paid, under the terms established by law and in accordance with the conditions accepted at the time of sale.

Any return due to defect or poor condition of the product will not be considered a right of withdrawal.

You can see more details about the return conditions on the Returns and Guarantee page: Returns

Online Dispute Resolution

The European Commission offers an online platform for online dispute resolution, which can be found here: https://ec.europa.eu/consumers/odr/

Here you will find the contact details of the official online dispute resolution bodies: https://webgate.ec.europa.eu/odr/main/index.cfm?event=main.adr.show

Privacy Notice, Privacy and cookie policy

Please see our Privacy and Data Protection Policy on the following page: Data protection

As well as our Cookie Policy on the following: Cookies Policy

Legal actions, applicable law and jurisdiction

SERVOVENDI SL reserves the right to file civil or the criminal actions it deems appropriate for the misuse of its web and content site, or for breach of any of these conditions.

The relationship between the user and the provider will be governed by the regulations in force and applicable in Spanish territory. If any dispute arises, the parties may submit their disputes to arbitration or go to the ordinary jurisdiction, complying with the rules on jurisdiction and competence in this regard. SERVOVENDI SL is domiciled in MÁLAGA, Spain.

If the client wishes to submit a complaint, the establishment of SERVOVENDI SL is located at CALLE ALBANIA 3, 29670 SAN PEDRO ALCANTARA, MÁLAGA or via email to info@servovendi.com.